Shipping policy

At Vipin Sports, we take complete responsibility for your order from the time it is dispatched until it reaches you.

Order Processing and Dispatch

All orders are processed and dispatched within 24 to 48 hours after the order is placed, subject to product availability and order verification.

Once your order has been dispatched, we will share the relevant shipping and tracking details with you so that you can track your shipment.

Domestic Shipping

For orders within India, we use trusted courier and logistics partners depending on the destination, serviceability and nature of the shipment. These include DTDC, Delhivery, Madhur Courier and other reliable logistics partners.

The courier partner is selected by us based on the delivery location and the most suitable service available for that particular area.

International Shipping

For international orders, we use established courier and logistics partners depending on the destination and serviceability. These include DHL, FedEx, UPS and DTDC for selected locations.

The courier partner may vary depending on the country and delivery address.

International shipments may be subject to customs clearance, import duties, taxes or other charges applicable in the destination country. Any such charges, wherever applicable, are the responsibility of the customer unless specifically agreed otherwise at the time of purchase.

Our Responsibility

At Vipin Sports, we believe that our responsibility does not end once the order is handed over to the courier.

From the time your order is dispatched until it is delivered to you, we remain accountable for the shipment.

You can contact us at any time for updates, tracking information or any concerns regarding your shipment. Our team will coordinate with the relevant courier partner and assist you until the shipment reaches you.

Damage During Transit

Every order is carefully packed before being handed over to the courier. In the unlikely event that your package or product is damaged during transit, please contact us immediately and share photographs and videos of the package and the product.

Any damage occurring during transit is our responsibility, and we will work with the courier partner to resolve the issue and provide an appropriate solution.

Need Help?

If you have any questions regarding your order, shipment or delivery, you can always reach out to the Vipin Sports team.

We are a retail cricket store, and every order is personally handled by our team. We believe in taking complete ownership of your order and making sure it reaches you safely.